At 3rdFriday, we understand the importance of top-notch customer service. That’s why we offer a wide range of support options to ensure that our clients are completely satisfied with our services. Here are just a few of the ways we provide exceptional support to our clients:
First and foremost, we offer 24/7 online support. Our team of experts is always available to answer any questions you may have or help you troubleshoot any issues that arise. No matter the time of day or night, we’re here to help.
In addition, we offer as an extra service, a support person on every panorama session. This means that if you have any issues or questions during your session, our team is right there to provide assistance and ensure that everything runs smoothly.
We’re proud to say that our dedication to customer service has led to a 90% satisfaction rate for our service. We’re constantly striving to improve and exceed our clients’ expectations.
To further support our clients, we offer one-on-one prescheduled trainings, as well as 50 available training sessions throughout the year. These trainings are designed to help you get the most out of our services and ensure that you’re fully equipped to use them to their fullest potential.
Finally, we have an online thorough knowledge base center available throughout the year. This resource contains a wealth of information and tutorials to help you navigate our services and troubleshoot any issues that may arise.
At 3rdFriday, we’re committed to providing exceptional customer service to each and every one of our clients. We believe that this commitment sets us apart from our competitors and helps us to build long-lasting, mutually beneficial relationships with our clients.